The following is a professional bio intended to provide more information regarding my work experience and the companies I have worked for. A professional resume can be found here.
comScore, Inc.:
"comScore is an American Internet analytics company providing marketing data and analytics to many of the world's largest enterprises, agencies, and publishers."
"comScore was ranked as the 15th largest U.S. market research firm based
on 2008 domestic revenues, growing faster than each of the largest 25
research firms, according to the 2008 Honomichl Top 50 report.[38] In 2014, comScore has been awarded the "New Technology of the Year Award" by Digital Analytics Association.
With its multi-platform capability, Digital Analytix is able to unify
users across devices and platforms using comScore’s proprietary browser
unification methodology.[41][42]" (Source: Wikipedia.org: comScore)
Dates at Company: August 2012 - Present
Location: Lehi, UT
Titles: Senior Business Consultant, NA Training Lead
Job Summary: Leveraging my experience in marketing and training from Novell, I was able to jump within the technology industry to a new field in web analytics as a Business Consultant, with additional responsibility to spin up the NA Training program for our web analytics platform, Digital Analytix. I was hired as comScore's 1st Business Consultant for the Digital Analytix product in North America.
As a Business Consultant, I was responsible for leading web analytics implementation projects for our clients, including high profile companies across a variety of business verticals, including: technology, eCommerce/retail, publishers/news, finance, education, etc. Leading implementation projects consisted of evaluating the client's online/digital assets and how those properties contributed strategically to their corporate objectives. These business requirements translated into a technical measurement strategy which was rigorously defined and executed between our consulting group and the client's implementation team. Throughout the implementation, I was called upon to advise clients on web page tagging, data collection methodologies, API usage, analytics reporting and insights, and business strategy- all in an effort to optimize online marketing and campaign efforts to their key audience targets. A thorough technical understanding of internet protocols, web browser functionality, and other technologies has been required for success in this role.
Additionally, I was asked to develop a training curriculum for our clients and internal teams to ensure effective use of the platform. I created a 13-course variable catalog of training materials to suit our various client needs, in addition to training evaluations, on-demand video tutorials, and other training materials.
Novell:
"Novell, Inc. (pronounced /noʊˈvɛl/; NASDAQ: NOVL) is a multinational software and services corporation headquartered in Waltham, Massachusetts. The company specializes in enterprise operating systems, such as SUSE Linux Enterprise and Novell NetWare; identity, security, and systems management solutions; and collaboration solutions, such as Novell Groupwise and Novell Pulse.
Novell was instrumental in making the Utah Valley a focus for technology and software development. Novell technology contributed to the emergence of local area networks, which displaced the dominant mainframe computing model and changed computing worldwide. Today, a primary focus of the company is on developing open source software for enterprise clients." (Source: Wikipedia.org: Novell)
Dates at Company: March 2009- August 2012
Location: Provo, UT
Title: Project/ Program Manager: Online Administrator
Job Summary: I was hired on at Novell to the Training Services Department shortly after graduation from college. My primary function at Novell was as a Manager over the Online Training Program. Between myself and two colleagues, we were responsible for all aspects relating to live, instructor led, advanced technical training (including, but not limited to: event scheduling, event preparations, event facilitation, event communications, customer and partner liaising, hardware maintenance, computer imaging, etc.). Since joining Novell, our online delivery system has become the primary delivery method for Novell Training Services. Due to the autonomy and breadth of this position, I have gained a wide variety of experience from simple administration, to business concepts and project management skills to technical skills.
While at Novell, I have sought to make contributions to our customer experience by developing OnDemand type courseware, which educates both students and instructors of our training courses. These courses are available for public consumption and can be found at the following links: Instructor Introduction to Novell's Online Technical Training and Introduction to Novell's Online Technical Training. Additionally, I have worked to continuously develop MS Excel tools which have aided in tracking the progress of the Online Training Program. These reports are reviewed quarterly by upper management as a means of identifying the successes and failures of the department and have been vital in determining our course for the future.
Over time, my role has been expanded through promotions and added responsibility to include marketing Training Services' events, online training schedule, and custom trainings. This includes measuring and optimizing our digital strategy for email marketing (through Eloqua), web marketing (through Google Analytics) and social media marketing (through Facebook, Twitter, and LinkedIn). I have also led our demand creation efforts through sales outreach programs and custom training fulfillment efforts. Additionally, I have taken primary responsibility for planning, budget/forecast, registration and execution of various training events including a 3 business unit international training conference and larger corporate conferences.
Missionary Training Center:
"Missionary Training Centers (or "MTCs") are centers devoted to training missionaries for The Church of Jesus Christ of Latter-day Saints. The flagship MTC is located in Provo, Utah, USA, adjacent to the campus of Brigham Young University. At the beginning of their service, LDS missionaries usually spend 3-12 weeks at an MTC where they receive training in doctrine, conduct, proselyting methods, and when required, a foreign language." (Source: Wikipedia.org: Missionary Training Center)
Dates at Company: August 2004- January 2009
Location: Provo, UT
Title: Training Specialist
Job Summary: I was hired at the MTC shortly after returning from my own ecclesiastical mission to Ecuador and returning to school at Brigham Young University. This position was not ecclesiastical in nature, but rather was focused on program management and training services support. I worked directly in conjunction with area managers, responsible for the training and mentoring of MTC trainers. While mainly administrative in job responsibilities, this position provided many opportunities for management experience, including interviewing applicants, rating language capabilities, developing training materials and courseware and participating in disciplinary discussions with employees.
Luedeka, Neely and Graham, P.C.:
"Established in 1968, LNG traces its roots to the oldest existing law firm in Chicago, and is the oldest and largest Tennessee Intellectual Property law firm. LNG offers the services of a traditional Intellectual Property law firm to established companies and emerging enterprises by striving to help clients maximize the value of their Intellectual Property in domestic and international markets." (Source: LNG-Patent.com)
Dates at Company: May 2004- January 2009
Location: Knoxville, TN
Title: Scanning Technician/ Contract Technical Draftsman
Job Summary: I began working at LNG during a summer break from college, scanning patent files in an effort to convert to a "paper-less office". While routine and mundane, this position allowed me the opportunity to meet several attorneys at the office, providing the opportunity for future work as a contract technical draftsman. Over the next 5 years I took work on the side drafting technical diagrams for patent applications using MS Visio. Perhaps more than anything, this contract position helped me gain project management skills and a basic technical foundation which has aided me throughout my career. You can view some work samples of technical illustrations for which US patents have been offered: here, here, here, here and here.
Kaiizen Foundation 501c3:
"Kaiizen (aka Kaiizen Foundation) is a non-profit organization that serves underprivileged children (mostly orphans) through a workforce of college-aged American volunteers.[1] Its name is intentionally resemblant of "kaizen," a Japanese term roughly meaning "continual improvement" in English. Founded by students at Brigham Young University, Kaiizen has directed the efforts of thousands of volunteers and offered tens of thousands of dollars in aid to orphanages in Mexico since its inception in 2004.
The organization has been successful in such a short amount of time because college students are eager to gain experiences abroad and since participation costs are very low (averaging about $200 for a four-day trip).[2] What money Kaiizen does need is provided by the volunteers themselves, by local businesses, or through sales of limited-edition Kaiizen shirts." (Source: Wikipedia.org: Kaiizen)
Dates at Company: April 2006- September 2006
Location: Provo, UT
Title: Utah Chapter President
Job Summary: I stumbled across Kaiizen as a college student at BYU. My roommate was a co-founder of the organization and got me involved as a volunteer in early 2005. There was a lot of buzz about the organization in Provo at the time, and the news of their goodwill trips had begun to spread to local, and even international, media outlets. In the Spring of 2006, my roommate asked me if I would like to play a larger role in the non-profit while he went to Denver to develop a chapter there. I accepted as an internship for the summer and took the reins as the Utah Chapter President for the duration. We successfully executed several goodwill trips over the summer involving hundreds of volunteers and thousands in donations. This internship provided many entrepreneurial opportunities and required constant innovation and thinking outside the box.
Tuesday, April 19, 2011
Wednesday, March 30, 2011
Personal Bio
I was born March 31, 1983 in Provo, Utah. By age 3 my family had moved from Utah to Boston, then to Clearwater, Florida, following opportunity for my Father, a Chemical Engineer. From a child's perspective, those 5 years in Florida were comprised of little more than frequent trips to the surrounding beaches and yearly season passes to Disney World in Orlando.
As the cliché goes, all good things must come to an end, so in 1991, shortly after the death of my Grandfather, we packed up and moved to Knoxville, Tennessee to be closer to my Grandmother and my Father began Law School at the University of Tennessee. Most of my childhood memories were formed in Knoxville, living between Grandparents from both sides of the family. And while I've lived a majority of my life outside of Tennessee, to this day, I still claim Knoxville as my home.
Elementary school in Knoxville was a seemingly average experience for me, marked by the typical experiences of a preteen. Perhaps the academic highlight of my 5 years in elementary school was winning our 5th grade spelling bee and competing in the county spelling bee. I was eliminated in the second round with the three letter word "emu". Fifth grade must have been a memorable year for me, because I also recall the low point of my elementary education that year, dancing the May Pole and making it on the news.
Middle school brought the normal growing pains of early adolescence and developing interests in sports and hobbies. I played tennis for a couple of years in middle school, primarily due to the low barriers to entry when compared with other sports for a family struggling to pay back law school debts at the time. In middle school I began to realize that school came rather easily for me and, with minimal effort, I made grades sufficient to be enrolled in the National Junior Honor Society and also took 3rd place in the school science fair. My science fair project was on temperature and light effects on sugar and salt crystals. Yet again, the county competition didn't fair so well for me.
A year into high school, we were free from a majority of my Father's law school debt and finally purchased a home in Knoxville, switching roles with my last remaining Grandmother who moved in with us this time. A welcomed change, I switched high schools and began my Sophomore year at Farragut High School. FHS catered to a slightly higher income area than my previous high school, and while there were still significant economic differences between my new classmates and I, I found that I had much more in common with them than I did the previous student body. I quickly joined the wrestling team under the pressure of several friends, unaware that doing so would exclude me from my real interest, baseball, due to a longstanding grudge between the two coaches. I decided to stick with wrestling for the remainder of my high school years, as a team captain my Senior year, but failed to make the state tournament that last year due to what I still believe was a bogus non-call by a referee.
During high school I was active in the Boy Scouts of America and our church youth group. I held leadership positions in both, which I feel laid the foundation for many of my personal convictions and beliefs today. I earned my Eagle Scout award late in my teens and still participate in many of the recreational activities I learned as a Boy Scout. Every second not spent working at a local pharmacy, schooling, or wrestling was spent whitewater kayaking, rock climbing, mountain biking or participating in more "conventional" sports.
After graduation I drove out to college at Brigham Young University-Idaho. Idaho brought massive change from the status quo of Tennessee, including small-town Rexburg, ridiculous amounts of snow, and unusually high numbers of fellow Mormons. I adapted well to these changes, taking up skiing rather than studying, while preparing for an ecclesiastical mission for the church, which had always been more assumed than actually planned.
The time for said mission approached quickly and I will forever remember opening the assignment letter calling me to Guayaquil (gwī-ə-ˈkēl) Ecuador for two years of service and proselyting. The experience of a lifetime, this mission was exhausting, exhilarating and above all personally defining. I found the Ecuadorian people to be the most humble, giving and genuine people I have ever met. While we were called to assist and teach them, they were the ones feeding us, taking us in, and allowing us into their lives with open arms. It truly was the greatest time of my life learning about their culture and doing my best to enrich their lives with truth. Aside from the spiritual aspects of my time in Ecuador, I learned invaluable lessons about life on my own, management and leadership. It was in Ecuador that I learned real work ethic, dedication, persistence, organization and how to best represent myself.
I returned to college in 2004, this time at the primary campus of Brigham Young University in Utah. Admittedly, I floundered for a time, switching majors from Civil Engineering to the Business Core major, finally ending up in International Relations. I kind of coasted through college for a couple of years, focused more on the world class skiing, abundant rock climbing, and accessible kayaking that is found in the mountains of Utah, rather than the economics, language credits, and political science classes which comprised the majority of my major's requirements.
I got a bit more serious about life when I realized that the girl I was dating was likely to become my wife. We met in our college apartment complex and got to know each other better as she had been dating one of my climbing buddies. Once they had broken up I saw my chance and made a move. We found ourselves engaged just under a year later.
Shortly after graduation and passing her NCLEX, Becca got a job at Utah Valley Regional Medical Center in Provo, Utah. 2 weeks into her new job on the Labor and Delivery floor of the hospital, Becca began feeling a continual sickness that made her night-shift position nearly impossible. Unexpectedly, this sickness was the obvious symptom of pregnancy.
The next 9 months brought a furious dedication to graduation and job hunting. Unfortunately, I graduated in December of 2009, at the peak of the economic recession, and finding a job was beyond difficult. The final 4 months of the pregnancy brought more anxiety and stress than success. February 1 we went to the hospital at 3 am, jobless and stressed. Later that morning our first son, Bryant, was born. We watched his first Super Bowl in the hospital that next night, Groundhog Day, and the emotions that come with your first born outweighed the feelings of hopelessness.
The next Monday I got a call from Novell, in Provo, for an interview as a Online Training Program Manager. The interviews went well and I got the position. During my time at Novell, Becca has been fortunate enough to remain home with Bryant, who refers to himself as Bubba, and we have since purchased a home in Lehi, Utah, splitting the distance between Salt Lake City and Provo.
As the cliché goes, all good things must come to an end, so in 1991, shortly after the death of my Grandfather, we packed up and moved to Knoxville, Tennessee to be closer to my Grandmother and my Father began Law School at the University of Tennessee. Most of my childhood memories were formed in Knoxville, living between Grandparents from both sides of the family. And while I've lived a majority of my life outside of Tennessee, to this day, I still claim Knoxville as my home.
Elementary school in Knoxville was a seemingly average experience for me, marked by the typical experiences of a preteen. Perhaps the academic highlight of my 5 years in elementary school was winning our 5th grade spelling bee and competing in the county spelling bee. I was eliminated in the second round with the three letter word "emu". Fifth grade must have been a memorable year for me, because I also recall the low point of my elementary education that year, dancing the May Pole and making it on the news.
Middle school brought the normal growing pains of early adolescence and developing interests in sports and hobbies. I played tennis for a couple of years in middle school, primarily due to the low barriers to entry when compared with other sports for a family struggling to pay back law school debts at the time. In middle school I began to realize that school came rather easily for me and, with minimal effort, I made grades sufficient to be enrolled in the National Junior Honor Society and also took 3rd place in the school science fair. My science fair project was on temperature and light effects on sugar and salt crystals. Yet again, the county competition didn't fair so well for me.
A year into high school, we were free from a majority of my Father's law school debt and finally purchased a home in Knoxville, switching roles with my last remaining Grandmother who moved in with us this time. A welcomed change, I switched high schools and began my Sophomore year at Farragut High School. FHS catered to a slightly higher income area than my previous high school, and while there were still significant economic differences between my new classmates and I, I found that I had much more in common with them than I did the previous student body. I quickly joined the wrestling team under the pressure of several friends, unaware that doing so would exclude me from my real interest, baseball, due to a longstanding grudge between the two coaches. I decided to stick with wrestling for the remainder of my high school years, as a team captain my Senior year, but failed to make the state tournament that last year due to what I still believe was a bogus non-call by a referee.
During high school I was active in the Boy Scouts of America and our church youth group. I held leadership positions in both, which I feel laid the foundation for many of my personal convictions and beliefs today. I earned my Eagle Scout award late in my teens and still participate in many of the recreational activities I learned as a Boy Scout. Every second not spent working at a local pharmacy, schooling, or wrestling was spent whitewater kayaking, rock climbing, mountain biking or participating in more "conventional" sports.
After graduation I drove out to college at Brigham Young University-Idaho. Idaho brought massive change from the status quo of Tennessee, including small-town Rexburg, ridiculous amounts of snow, and unusually high numbers of fellow Mormons. I adapted well to these changes, taking up skiing rather than studying, while preparing for an ecclesiastical mission for the church, which had always been more assumed than actually planned.
The time for said mission approached quickly and I will forever remember opening the assignment letter calling me to Guayaquil (gwī-ə-ˈkēl) Ecuador for two years of service and proselyting. The experience of a lifetime, this mission was exhausting, exhilarating and above all personally defining. I found the Ecuadorian people to be the most humble, giving and genuine people I have ever met. While we were called to assist and teach them, they were the ones feeding us, taking us in, and allowing us into their lives with open arms. It truly was the greatest time of my life learning about their culture and doing my best to enrich their lives with truth. Aside from the spiritual aspects of my time in Ecuador, I learned invaluable lessons about life on my own, management and leadership. It was in Ecuador that I learned real work ethic, dedication, persistence, organization and how to best represent myself.
I returned to college in 2004, this time at the primary campus of Brigham Young University in Utah. Admittedly, I floundered for a time, switching majors from Civil Engineering to the Business Core major, finally ending up in International Relations. I kind of coasted through college for a couple of years, focused more on the world class skiing, abundant rock climbing, and accessible kayaking that is found in the mountains of Utah, rather than the economics, language credits, and political science classes which comprised the majority of my major's requirements.
I got a bit more serious about life when I realized that the girl I was dating was likely to become my wife. We met in our college apartment complex and got to know each other better as she had been dating one of my climbing buddies. Once they had broken up I saw my chance and made a move. We found ourselves engaged just under a year later.
Shortly after graduation and passing her NCLEX, Becca got a job at Utah Valley Regional Medical Center in Provo, Utah. 2 weeks into her new job on the Labor and Delivery floor of the hospital, Becca began feeling a continual sickness that made her night-shift position nearly impossible. Unexpectedly, this sickness was the obvious symptom of pregnancy.
The next 9 months brought a furious dedication to graduation and job hunting. Unfortunately, I graduated in December of 2009, at the peak of the economic recession, and finding a job was beyond difficult. The final 4 months of the pregnancy brought more anxiety and stress than success. February 1 we went to the hospital at 3 am, jobless and stressed. Later that morning our first son, Bryant, was born. We watched his first Super Bowl in the hospital that next night, Groundhog Day, and the emotions that come with your first born outweighed the feelings of hopelessness.
The next Monday I got a call from Novell, in Provo, for an interview as a Online Training Program Manager. The interviews went well and I got the position. During my time at Novell, Becca has been fortunate enough to remain home with Bryant, who refers to himself as Bubba, and we have since purchased a home in Lehi, Utah, splitting the distance between Salt Lake City and Provo.
Tuesday, March 29, 2011
A footprint...
So I've been reading a lot about social media, online footprints and other developing web trends as of late. As a working member of the technical industry, and more specifically, the online technical industry, I thought that perhaps I should take advantage of the many different mediums of social media and online technology that are currently available. I've been resistant to this level of adoption of social media for some time. Not that I'm averse to change or adopting new technology, quite the opposite actually. I was one of the first of my friends on Facebook, always one to have the latest cell phone release, constantly reading and investigating which gadget is worth my hard-earned dollars... I just found social media to be so...narcissistic? I don't really know what it is, but something about Twitter and Blogging has always just rubbed me the wrong way. Why does the internet need to know where I am right now, what I'm eating, what I think?
Well, I suppose the conclusion I've come to is that the internet doesn't need to know these things about me. However, there are those out there who feel that it takes a certain type of person to actively adopt these trends, and those are the people who are attractive to recruiters. After some soul searching I think I've come to realize the need to separate myself from the pack. Ironically enough, I look to achieve that how? By joining the pack. Social Media, here I come! Consider this the first step in the trail which is to become my online footprint.
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